Legal notice

Last Updated: 18sep2026

At [STORE NAME], we work to get your order to you safely and on time. Please review the information below before placing your order.

1. Shipping Methods

We currently offer:

Standard Shipping
[EXPRESS SHIPPING, IF AVAILABLE]
[OTHER SHIPPING METHOD]

The available shipping method will be shown at checkout based on your delivery location and order.

2. Order Processing

Orders are normally processed within [PROCESSING TIME] business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, launches, holidays, or periods of unusually high order volume, processing may take longer. We will communicate significant delays where reasonably possible.

3. Delivery Time

Estimated delivery time is:

[X-X BUSINESS DAYS] after dispatch.

Delivery estimates may vary depending on your location, courier availability, weather, public holidays, and circumstances beyond our control.

Remote and hard-to-reach locations may require additional delivery time.

4. Shipping Costs

Shipping charges are:

[SHIPPING COST]

[FREE SHIPPING IS AVAILABLE ON ORDERS ABOVE ₹[AMOUNT].]

The applicable shipping charge, if any, will be displayed before you complete your order.

5. Tracking

Once your order has been dispatched, we will provide tracking information where available.

You can use the tracking details provided by us or the courier to monitor your shipment.

Please allow up to [X HOURS] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

If your order is delayed beyond the estimated delivery period, please contact us at [EMAIL ADDRESS] with your order number.

If a package is shown as delivered but you have not received it, please contact us as soon as possible and preferably within [X DAYS] of the delivery status.

We will work with the relevant courier to investigate the issue.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept delivery, or another customer-related issue, additional shipping charges may apply for reshipment where permitted.

7. Damaged Packages

If your package appears visibly damaged when delivered, please photograph the packaging and product before discarding anything and contact us at [EMAIL ADDRESS] within [X DAYS].

We may request photographs, videos, order details, or other information necessary to investigate the issue.

8. International Shipping

[WE CURRENTLY DO NOT OFFER INTERNATIONAL SHIPPING.]

[WE OFFER INTERNATIONAL SHIPPING TO SELECT COUNTRIES.]

International customers are responsible for any applicable customs duties, import taxes, local charges, or other fees imposed by the destination country unless we expressly state otherwise.

International delivery times are estimates and may vary because of customs processing and local regulations.